FAQs
General
What is sphinx365.com?
What is sphinx365.com?
Sphinx365 is a brand that provides comprehensive vehicle protection solutions. Sphinx365 specializes in precutprotection for your car’s interior and exterior, as well as glass surfaces including the windshield, sunroof, and panoramic roof.
Their protection solutions are designed to help preserve your vehicle’s appearance, enhance durability, and maintain long-term value by shielding against everyday wear, environmental exposure, and damage.
How can I contact you?
How can I contact you?
You can reach our customer support team via Our Contact us page:
Email: contact@sphinx365.com.
WhatsApp: +971501182434
We aim to respond to all inquiries within 24-48 business hours.
Products/Services
What types of protection do we offer?
What types of protection do we offer?
We offer a wide range of pre-cut PPF film kits for both car interiors and exteriors, including windshield, sunroof, and panoramic roof protection.
Where can I find more information about a specific of pre-cut kit?
Where can I find more information about a specific of pre-cut kit?
You can find detailed descriptions, features, and pricing for each of our kits on their respective product pages. Simply navigate to our products page and select the item you're interested in.
What are the materials used in your pre-cut film?
What are the materials used in your pre-cut film?
We use premium materials from trusted international manufacturers to ensure long-lasting protection and performance.
Does the film interfere with sensors or radio signals?
Does the film interfere with sensors or radio signals?
Our protection materials have a “signal‑free design,” meaning they do not interfere with electronic devices, GPS receivers, or toll passes.
Do we have installation service?
Do we have installation service?
No, we provide a pre-cut kit for a range of car models; the installation can be implemented by a technician.
Are the protection kits removable?
Are the protection kits removable?
Yes. Sphinx365’s interior, Exterior, windshield, Sunroof, and panorama protection kits are designed to be removable without leaving no trace. removal should be done carefully—if unsure, consult a professional.
Ordering & Shipping
How do I place an order?
How do I place an order?
Simply browse our products,select the items you wish to purchase, and add them to your cart. Then, proceed to the checkout page where you can enter your shipping and paymentinformation.
What payment methods do we accept?
What payment methods do we accept?
We currently accept Visa, Mastercard, American Express, Apply Pay, Google pay, Discover, JCB and Diners Club.
What are your shipping options and costs?
What are your shipping options and costs?
We offer standard and expedited shipping. Shipping costs vary depending on your location and the weight of your order. You can see the exact shipping cost at checkout before completing your purchase.
Do you ship internationally?
Do you ship internationally?
Yes,we ship to most countries worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibilityof the customer.
How long will my order take, and do you provide tracking?
How long will my order take, and do you provide tracking?
Estimated delivery times 5–10 business days for U.S. orders and 7–14 days worldwide. Orders include tracking and are shipped via reliable carriers. Customers receive tracking information after their order is dispatched.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 15 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
